No, you cannot pay cash at the checkout. You can only pay contactless, there is no cash available.
Need help with questions about your ticket(s) or the ordering process? Contact our ticket provider Global Ticket. CLICK HERE.
Check your mail, refresh your screen, download your new emails and check first to make sure the email didn’t end up in your SPAM or junk mail.
Still didn’t receive an email with tickets? Please contact our ticketprovider Global Tickets
Your ticket is valid all day from 10:00 am to 5:00 pm.
The gate opens at 10:00 am and the grounds close again at 5:00 pm.
Yes, you can, provided there are still tickets available. To do so, go to de ticketsupportpagina onze ticketprovider.
Purchased tickets are not refundable. You can, however, exchange your ticket to another day. CLICK HERE
Yes, you can. You can exchange your ticket to another day. CLICK HERE
No, that is not possible. In your order summary the VAT is mentioned. Groups with more than 15 people who book separately do receive an invoice with VAT.
The main entrance to the h3h biennial is on Monkendreef, across from the temporary parking lot.
On navigation, enter Monnikendreef. There is no house number.
Parking is only available at the designated (temporary) parking lot on Monnikendreef (behind St. Paul’s Abbey). Enter on the navigation Monnikendreef. There is no house number.
No, you can’t. The walking route passes the historic buildings, gardens, vineyard, orchid greenhouses and a pottery. These are inaccessible to bikes and cars.
No, there are no audio tours available.
The map of the route is included in the public guide but not available separately.
You may not touch works of art unless it is clearly stated that you may.
Yes, but keep in mind that the walking route is not paved everywhere, you also walk on garden paths and clinker and gravel paths.
Yes, at the entrance and the Kloosterhoeve there are restrooms that are handicap accessible.
Yes, you can do that at the restrooms in the Kloosterhoeve.
No, these are unfortunately not available.
Do you get a message that your (discount) code is not valid? Check the conditions of the promotion first. The (discount) code may no longer be valid because the promotion has ended or the maximum number of tickets may have been reached (in an op=op promotion).
Gift a ticket
Go to our ticket shop.
Step 1: Select the ticket you want to give as a gift.
Step 2: Check the box next to Gift ticket.
Step 3: Enter your own personal information here and go through the final steps of the ordering process.
After payment, you will receive an email with e-ticket with a code. The code can be used once for an entrance ticket in our ticketshop. You cannot buy a Gift ticket in combination with other tickets.
Please note: You can order and gift multiple tickets at the same time, however, you will only receive one Gift Ticket with code, worth the amount purchased. The code on the e-ticket can only be redeemed once. Multiple tickets must therefore be ordered, simultaneously, at one time.
Terms
:
– The Gift Card code can be used once.
– The full amount must be used in one order.
– Credit not used expires and will not be refunded.
– The Giftcard code is valid only on the entrance ticket you have selected.
– The Giftcard can only be redeemed in the h3h biennial ticket shop from April 1-August 3, 2025.
– Unused Giftcard codes are no longer valid and expire after August 3, 2025.
– An expired Giftcard is not redeemable for cash.
Gift ticket redemption
With a Gift Ticket you can order a free entrance ticket to the h3h biennial A Deeper Shade of Soul!
How does it work?
1. Go to the ticket shop of the h3h biennial via h3hbiennale.nl.
2. Select your admission ticket(s).
3. Enter the Gift Card number at -Enter your discount code here:-.
4. Complete the ordering process in the following steps.
Please note: Have you received multiple tickets as a gift? The Gift ticket has only one Giftcard code. You can only redeem the code printed on the e-ticket once. Multiple tickets must therefore be ordered at one time.
Terms
:
– The Gift Card code can be used once.
– The full amount must be used in one order.
– Credit not used expires and will not be refunded.
– The Giftcard code is valid only on the entrance ticket you have selected.
– The Giftcard can only be redeemed in the h3h biennial ticket shop from April 1-August 3, 2025.
– Unused Giftcard codes are no longer valid and expire after August 3, 2025.
– An expired Giftcard is not redeemable for cash.
The time of the tour is not leading for your entrance ticket. This is due to a technical setting in our ticket system. Your entrance ticket is always valid from 10 am to 5 pm.
Guided tours are offered Monday, Wednesday through Sunday at 11 a.m., 1 p.m. and 2 p.m.. On Tuesdays, the h3h biennial is closed.
Yes, you can. You can book and pay for an individual tour, provided there is still room. Make sure your entrance ticket has the same date as the tour!
Click here for a ticket.
Each time there is room for 30 people, who will be divided into two groups of up to 15 people. The two groups will each have their own tour guide.
Thus, the group size per tour is a maximum of 15 people.
No, a guided tour is not included in the price of an entrance ticket. You can buy a guided tour for € 9 per person. A ticket for a guided tour is only valid in combination with an entrance ticket on the same day.
Tours can only be purchased in advance online.
Guided tours are given on: Monday, Wednesday through Sunday at 11 a.m., 1 p.m. and 2 p.m..
Each time there is room for 30 people, who are divided into two groups of up to 15 people. The two groups will each have their own tour guide.
Your parking ticket is an entry ticket. Show your e-ticket at the parking lot entrance. There your ticket will be scanned.
No, a parking pass is purchased in addition to an entrance ticket or a passe-partout. A parking ticket you buy separately and is not included in the price.
You can buy a parking ticket in advance online. But you can also buy a parking ticket on the spot at the entrance to the parking lot.
Send an e-mail to: info@h3hbiennale.nl or call 0162 – 74 90 14.
(Only during the h3h biennial from June 21 to August 3, 2025. We are available every day from 10 a.m.-5 p.m. except Tuesdays).
Good catering facilities are available on the grounds. Consuming your own food and drink on the terraces and in the cloisters is not permitted.
No, dogs and other pets are not welcome on the grounds. Only licensed service dogs are allowed inside.
You are on private property of the monasteries. Smoking is not allowed here.
Is your answer not listed? Then send an email to: info@h3hbiennale.nl.
The h3h biennial is organized by a foundation. The director works with a small project team to organize the art event. We make every effort to answer your questions as soon as possible, but hope for your understanding if it takes a little longer.